RESERVATION POLICIES

BANK ACCOUNT DETAILS

BANK NAME: Zenith Bank

ACCOUNT NAME: El-Patevadan Hotel & Suite LTD

ACCOUNT NUMBER: 1229992864

OUR POLICIES

  1. Check-in time is from 01:00 pm and check-out time is until 12:00 pm.
  2. Guests will be held responsible for any loss or damage to the rooms caused by themselves, their friends or any person for whom they are responsible.
  3. Hotel Management is not liable for any accidents, injuries, or theft that may occur on the premises.
  4. Hotel Management is not responsible for your personal belongings and valuables like money, jewellery or any other valuables left by guests in the rooms.
  5. Regardless of charge instructions, I acknowledge that I am personally liable for the payment of all charges incurred by me during my stay.
  6. Cancellations must be made at least 24 hours before the check-in date to avoid a penalty, cancellations made after this time will result in a charge equivalent to one night's stay.
  7. When leaving the room, guests are expected to check whether the door is properly locked. Loss of a room card/key is subject to an extra charge.
  8. Smoking is strictly prohibited in all areas of the hotel.
  9. Pets are not allowed on the premises.
  10. Quiet hours are from 10:00 PM to 7:00 AM. Please be considerate of other guests and keep noise levels to a minimum during these hours.
  11. Room heaters, electric irons and other similar devices which are not a part of
    the hotel room equipment are not allowed to be used inside the rooms due to the fire safety.
  12. The maximum occupancy per room is as specified in the reservation. Additional guests may be accommodated for an extra fee, subject to availability.
  13. KINDLY NOTE THAT PAYMENT CONFIRMS BOOKING
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